Last updated: 20 October 2026
Contributions made to Khushi Ek Ehsaas are voluntary, go towards our programs and are, as a general rule, non-refundable once processed. This policy explains the limited circumstances in which a refund may be considered.
If you believe a contribution was made in error — for example, a duplicate transaction, an incorrect amount entered, or an unauthorized charge — please contact us within 7 days of the transaction so we can review and assist you.
To request a refund review, please email us with your contribution receipt or transaction ID, the date of the transaction, and the reason for your request. We will acknowledge your request and get back to you with an outcome after review.
Approved refunds are processed back to the original payment method through our payment gateway (Razorpay). Depending on your bank or card issuer, it may take several business days for the refund to reflect in your account.
If a refund is approved for a contribution for which an 80G tax exemption receipt has already been issued, that receipt will be cancelled as part of the refund process.
For any refund-related query, please contact us at info@khushiekehsaas.org or call +91 98714 55456.